Q: Can I use my IC unit for other applications?
A: Yes, IC is ideal for all surfaces and areas. It's great for spot free rinsing on glass, chrome, paint, vinyl, rubber, and plastic or synthetic materials.

Q: How does it work?
A: Your IC unit captures minerals through a process called demineralizing (ion exchange). Raw water naturally contains minerals, which are charged with positive and negative ions. These ions can be removed through the process of demineralization, resulting in rinse water that is basically pure or mineral-free.

Q: Do I towel off the remaining water beads?
A: No need, since your spot free rinse water contains no minerals (pure) allow the water to dry naturally. Giving you more time to yourself.

Q: Why do I have water spots?
A: If you rinse on a windy day, you could get suspended microscopic dust particles trapped in your water beads or this could be a sign that your IC unit is becoming exhausted.

Q: Does my IC unit affect polish or wax?
A: IC doesn't leave behind a film, just a thin layer of Polymer molecules that are replenished each time your vehicle gets washed. These do not strip the wax or harm the paint or clear coat in any way.

Q: What do I do when my IC unit becomes exhausted (developing water spots)?
A: Call 1-800-375-6553 and an IC customer service representative will help you get back to a spot-free finish.

For more information visit our Regeneration page.

Call 1-800-375-6553

Q: What if I lose my packing material needed to ship back my IC for regeneration?
A: We will send a replacement at no cost to you; all you have to pay for is shipping and handling.

Q: I have lost my prepaid label; will you credit me back-shipping cost?
A: No, in the event you have lost or misplace your prepaid label we will gladly send you a new one in the mail. To help control product cost, we save through our nationwide shipping program. We can ship product much cheaper through volume and our return program is included in those cost savings.

Q: Can I drink the water?
A: Short answer: No, please do not drink the water. Long answer: The Invisible Chamois spot free rinse system is considered NON-POTABLE because air is allowed in the system, therefore it does not ensure a completely sanitary condition.

For more information, or if you need answers not listed above please, call 1-800-375-6553.